Enhance your alerting and incident management with our practical ½-day course, designed for tool administrators and team leads. Learn to streamline operations by setting up on-call schedules and escalations, configuring tool integrations, and applying best practices for maximizing Opsgenie’s capabilities.
Outline:
- Opsgenie overview
- Alert management
- Team configuration
- On-call schedules and escalations
- Integrations and heartbeats
- Services
- User Management
- Manual and automated alert response actions
- Alert, notification, maintenance, and action policies
- Incident management and Jira Service Management integration
- Personal settings
- General settings
- Analytics
