This class offers JSM administrators a comprehensive and focused learning experience. By covering key features such as asset schemas, object-issue connections, reporting, and automation, administrators will develop the skills needed to effectively manage and utilize assets within the Jira Service Management framework. The practical and interactive nature of the class ensures that participants are well-equipped to enhance asset tracking and management processes within their organizations.
Outline
- Assets overview
- Personas and functions of Asset Users
- Customer, Jira/JSM Users looking at objects via Jira fields
- Schema/object type users
- Schema/object type developers
- Schema/object type managers
- Administration
- Object schemas
- Object types
- Objects
- Attributes
- References
- Statuses
- Assets object fields in Jira
- Advanced searching and reporting
- Assets support in Automation for Jira
- Imports
- API Support
