The enterprise service management (ESM) landscape is evolving rapidly, prompting organizations to re-evaluate their ITSM tools in favor of more agile, cost-effective, and development-friendly solutions. Jira Service Management (JSM) is at the forefront of this transformation, offering a seamless, connected, and cost-effective alternative to ServiceNow.
With Atlassian’s robust ecosystem, strong DevOps integrations, and enterprise-ready approach, JSM not only accelerates implementation and reduces costs but also extends service management capabilities across the enterprise—connecting IT, HR, facilities, and more on a single, unified platform.
“NextEra Energy Implemented Jira Service Management quicker than months of ServiceNow. Now, fewer than 3 SMEs manage their entire platform.”
Forrester Research: Market Trends Favour JSM
“The Enterprise Service Management market is becoming bipolar, with customers increasingly choosing between Jira Service Management and ServiceNow. Jira Service Management has rapidly matured, now rivaling ServiceNow in capabilities and significantly outperforming it in ease of use, connectivity with development teams, and faster implementation timelines.”
Forrester Research: Enterprise Service Management Market Trends, 2024
We know that migration might feel overwhelming. That’s why we offer tailored support and structured solutions to simplify your journey.
Structured plans for smooth migrations.
Special offers from Atlassian to reduce cost.
Proven methodologies to minimize risk.
Automated tools to ensure data integrity.
Evaluate Your Current Setup
Are you frustrated with high costs, complexity, or slow implementation with ServiceNow? Our team can analyze your current ITSM strategy and recommend a path forward.
Experience JSM in Action
Sign up for a free demo to see how JSM can simplify your workflows and save costs.
Begin Your Migration with Confidence
Leverage our Jumpstart Packages and expert consulting to transition smoothly, with no disruptions to business operations.
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