working computer
  • Webcast
  • Dec.17.2020

Getting the most out of your ITSM solution with Elements apps

Discover why Olive Communications chose Jira Service Management and Elements apps to provide quality support to 150,000 users.

  • Dec.17.2020
  • Reading time mins
  • 25min

    Duration

  • French

    Language

  • Conference

    Type

About the session

Olive Communications chose Jira Service Management and Elements apps to provide quality support to over 150,000 global cloud communication users. The result has been a massive reduction in manual processes, with increased visibility and complete transparency for their ITSM processes. Take a look under the hood to learn how they did it.

About the speaker

Julie d’Antin – Head of Marketing, Elements

Head of Marketing at Elements by day. Short stories, avid reader, hiker and wine-lover by night. Julie started her career in marketing using Jira and Confluence, and has been hooked on the tools ever since.

Watch it now

  • This field is required
  • This field is required
  • This field is required
  • This field is required
  • Please, check our privacy policy
Success Image Success Image

Related resources

View all resources
chevron_right

Why financial institutions need to prepare for DORA now

The European financial sector is undergoing a significant transformation. With the rise of new technologies like artificial intelligence, block chain, and cloud computing, financial institutions are becoming increasingly reliant on complex digital systems. This digital dependence, while offering exciting opportunities, also introduces new vulnerabilities.

chevron_right

Beyond IT: Empower excellent service for all teams

The majority of Service Management portals are created by non-IT teams. Discover how to empower excellent service for all teams.