Observe case studies for incident management, change management, service management, and asset management using Opsgenie, Bitbucket, Statuspage and Insight in collaboration with Jira Service Management.
Outline:
Builds off Jira Service Management Fundamentals
Takes an in-depth look at Service Request Management
Incident Management, Change Management, and Problem Management
Shows integration with Insight, Opsgenie, and Statuspage
Shows deployment management with bitbucket for Change requests, Incidents, and Problems